← School Rewards & Store manual

School Rewards & Store: Quick Cards

Three one-page cards to print: two for training day, one for students and families. Practise every step first at the practice portal; nothing there reaches a real ledger.

Staff card: awarding points

  1. Open the staff link and sign in with your school Google account. Your name and role show at the top right.
  2. Award points tab. Search or filter, then tap the student's tile. Read the confirmation panel: right name, grade, homeroom, and ref.
  3. Choose the category and the points. The category's description appears under the menu.
  4. Write what the student did in one specific sentence. The student reads it on their overview.
  5. Record award. If you picked the wrong student, choose Undo in the notice within fifteen minutes.
  6. Several students, same reason? Tick Award the same recognition to several students, tap tiles or Select all shown after filtering, then record once. Up to sixty at a time.

Do not write disability, discipline, behaviour narratives, or protected-category labels in a reason. Reasons are student-facing.

Cashier card: the register

  1. Check the store is open right now. The Store tab shows the window and its end time. If it says Preview, Closed, or that shopping has not started yet, checkout is not possible; do not work around it.
  2. Choose and verify the student. Read the confirmation aloud or through the school routine before adding anything.
  3. Build the cart. Watch the available balance and the stock shown on each prize.
  4. Refresh, review, and complete checkout. The portal refreshes the live balance and inventory and shows a final confirmation; check points before and after.
  5. Receipt. It is on screen and emailed. If email fails, print the screen receipt and tell an administrator; the purchase is complete.
  6. Refunds and stock changes are administrator actions. Send the student to them rather than improvising.

If a request times out or the result is unclear, do not submit it again. Keep the screen, note the time, student, and cart, and follow the runbook; the portal keeps a stable key so an exact retry is safe.

Student and family card: your points

  1. You have two numbers. Your available balance is what you can spend at the store. Your growth levels show how much recognition you have earned in each category, and they never go down, even after you shop.
  2. How points arrive. A staff member records points with a sentence about what you did. That sentence appears under Latest recognition on your overview; the full list is under Progress & activity.
  3. Balance emails. Your school sends your balance to your school email on a schedule. You do not have to open the portal to take part.
  4. Pick a goal. On the prize preview, Save for this marks one prize and shows how many more points you need. The goal stays on that device only.
  5. Shopping. The store opens for a set window each trimester. A cashier completes your purchase at the register and your receipt is emailed to you. You cannot buy from the portal by yourself.
  6. Something looks wrong? If a point total or a sentence is not right, tell the staff member who recognised you or an administrator. Corrections are recorded, never erased.
  7. Families. Only the signed-in student sees the sentences staff wrote. Where the school has set up guardian digests, families receive a short summary of positive progress.

Language. The menu at the top of the portal switches it to Spanish, and your balance emails follow the same choice. Press Help at the top right for short answers.